1. Q: Are you a factory or trading company?
A: We are factory located in Shenzhen City, Near Hong Kong, China. If you are convenient, welcome you come to visit our factory anytime, our factory is near Shenzhen Bao' an International Airport.
2. Q: How Can I Pay For My Order?
Transfer(T/T): We accept 40% T/T deposit before production and 60% T/T balance before shipment. 100% payment before production for sample orders.
3. Q: How About The Delivery Time?
1). Some of the products are in stock at our warehouse is European plug, generally, we need 1~3 days to change the plugs and package them before the delivery.
2). Regarding the non-stock products, the lead time is 15-30 days depends on your requirements and quantity.
3). We will suggest you the fastest shipping methods when you need the products urgently.
4. Q: Can you help us to make our products?
Yes, sure we can!
our company OEM is warmly welcomed! Our company have 8 year's experience in making food machine equipment, we are the professional food machine equipment factory in Shenzhen.
5.Q: How will you provide after-sale service ?
In generally, first of all, we will arrange our agent to provide services door by door.
Secondly, if we don't have an agent in your country, we We will arrange technical to go to your factory and teach you how to operate and setup it.
Or you could send you engineers to come to our factory to learn.