1. Q: Are you a factory or trading company?
A: We are a factory located in Shenzhen City, Near Hong Kong, China. If you are convenient, welcome you come to visit our factory
anytime, our factory is near Shenzhen Bao' an International Airport.
2. Q: How Can I Pay For My Order?
Transfer(T/T): We accept 40% T/T deposit before production and 60% T/T balance before shipment. 100% payment before production for
sample orders.
3. Q: How About The Delivery Time?
1). Some of the products are in stock at our warehouse is European plug, generally, we need 1~3 days to change the plugs and
package them before the delivery.
2). Regarding the non-stock products, the lead time is 15-30 days depends on your requirements and quantity.
3). We will suggest you the fastest shipping methods when you need the products urgently.
4. Q: Can you help us to make our products?
Yes, sure we can!
our company OEM is warmly welcomed! Our company has 8 year's experience in making food machine equipment, we are the professional
food machine equipment factory in Shenzhen.
5.Q: How will you provide after-sale service?
In general, first of all, we will arrange our agent to provide services door by door.
Secondly, if we don't have an agent in your country, We will arrange technical to go to your factory and teach you how to operate
and set up it. And if necessary, we will arrange our engineers to help you in your country. We also welcome your employees to come
to our company to learn operational skills.
6. Can You Help Customize Our Own Machinery Products?
Yes, we can, Our company have 8 year's experience in making food machine equipment.
7. What is your machine guarantee?
Normally the guarantee period is 1 year, and we will keep in contact with our customers for after-sales service. Always assist our
customers with solving problems. We aim to produce better machines and let our customers be satisfied.
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